Our frequently asked questions (FAQs) are organized by category to make your information search easier. Browse these categories for quick and easy access to all the information important to you.

• General FAQs
• Exhibitor FAQs
• Visitor FAQs

Getting Help
If you need help in the meantime, please feel free to e-mail us at intrade@qube.com.my. We return most e-mails within 48 hours.



What is the official name of the show?
The official name of the show is the International Trade Malaysia 2010 (INTRADE 2010).

What are the exhibition date and hours?
9-11 November 2010 (Tuesday – Thursday) 10am to 6pm daily.

Where is INTRADE 2010 held?
MATRADE Exhibition & Convention Centre, Kuala Lumpur, Malaysia

What can we expect out of INTRADE 2010?

• 5 national pavilions
• 400 exhibition booths
• 5,000sqm gross exhibition space
• 10,000 trade visitors
• RM10 million worth of exhibits
• RM4.5 billion worth of sales turnover (including actual and potential)

What is INTRADE 2010 all about?
INTRADE 2010 is a unique opportunity to showcase export-ready products and services to an engaged audience who are committed to spending their time and effort on quality products and services, and good business opportunities. For large organizations this is a good platform for brand loyalty and outreach, and for the niche SME's its the opportunity to bring a wide customer reach for your brand. As ASEAN's most important trade platform, trade buyers and visitors converge at INTRADE Malaysia as they explore and get influenced by the brands, products and services that they see and try. As ASEAN's most important export-oriented general trade fair, INTRADE 2010 features all industries, products and services which are export-ready. Each year there are 10 product cluster highlighted for special focus.

What are the highlighted product cluster for INTRADE 2010?

Automotive Parts & Components Construction & Engineering Information & Communications Technologies Medical & Pharmaceutical Palm Oil, Palm Oil Based & Palm Oil Related Textile & Apparels

Building Materials Electrical & Electronics Machinery & Equipment Oil, Gas & Energy Petrochemicals & Polymers Wood Based Products

Who is the organizer of INTRADE 2010?
INTRADE 2010 is organized by The Malaysian External Trade Development Corporation (MATRADE). Want to know more about ASEAN's most important export-oriented trade fair? Take a look at the About INTRADE 2010 section on www.intrademalaysia.my to learn about the show's organizer.

What does MATRADE represent?
The Malaysia External Trade Development Corporation (MATRADE) was established in 1993 as the external trade promotion arm of Malaysia's Ministry of International Trade and Industry (MITI). MATRADE functions as a focal point for Malaysian exporters and foreign importers to source for trade related information. By providing market research information and relevant advice, MATRADE assists Malaysian exporters to better position their products and services in the highly competitive global markets.

My company is a MATRADE member, and we are thinking of participating at INTRADE 2010. What benefits are we entitled to?

• Priority Reservations for exhibition booths, strictly on a first-come-first-served basis
• Special exhibition booth rates, for the first 100 MATRADE members who sign-up, strictly on a first-come-first-served basis
• Complimentary business matching services through the IBM program

To become a MATRADE members please visit www.matrade.gov.my

What other exciting programs are there at INTRADE 2010?
INTRADE 2010 will see the launch of several new programs

• FTA@INTRADE
• Partner Country Program

Full details comes on live in September 2010 at the Exciting New Programs section on www.intrademalaysia.my, so that you can plan for it even before the show officially opens.

What can I do for my business at INTRADE 2010?

• RETAIL to a targeted audience who are ready to buy
• MEET customers face to face
• LAUNCH new products and test the market
• DEMONSTRATE and sample your products
• GENERATE international sales
• ASSOCIATE your company and brand with the best in the business
• GAIN improved relationships with industry buyers
• DRIVE footfall to your brand's outlet or website

Why should I sign-up for my booth in advance?
In one word: SAVINGS. Enjoy special early bird rates when you sign-up for your exhibition booth by 31-August 2010. Booths are allocated strictly on a first-come-first served basis, so hurry, we're already 75% sold! Plus, getting an accurate headcount of session attendees helps us make the room more inviting and prepare accordingly.

What types of booths can I choose from? What are the costs?
There are two types of booth packages which you can choose from:

• Bare Space - you can create your own booth and bring your brand to life.
  RM7,000 / USD2,400 per booth (3m x 3m = 9sqm) *minimum booking of 2 booths
• Shell Scheme - comes with basic necessities* you will need at your booth.
  RM8,000 / USD2,750 per booth (3m x 3m = 9sqm) *minimum booking of 1 booth Includes: wall partitions, carpet, 1 table, 2 folding chairs, 2 fluorescent tube lights (40w), 1 power point (13amp), fascia board with company name and booth number.

All Booth Packages include free inclusion on the website listing and a basic entry in the Show Guide. Stand extras such as extra lighting, furniture and power points can be ordered through approved stand contractors detailed in the Exhibitor Manual which will be sent out in June 2010 for your ease of preparations for the show.

Are there any early bird promotion rates?
Yes. Early bird promotion is a 10% discount if you sign-up before 31-August 2010. However, as booths are allocated strictly on a first-come-first-served basis, you are advised to confirm your booth before the deadline. INTRADE 2010 is currently already 75% booked. MATRADE members are offered a special rate of RM4,800 which is valid until 31-August 2010. This special rate is valid for only the first 100 booths signed by MATRADE members, and there are no further discounts.

Are there ways of ensuring that my participation stands out at INTRADE 2010?
There are 2 other ways you can make your participation stand out during INTRADE 2010:-

• Special event and/or launch of new products or special packages
  Companies with new products or special packages may do their launch at INTRADE 2010 for maximum impact, and our Special Events Team is on hand to handle the customized needs of your products, services & company on a case-by-case basis. You will need to first sign-up for your exhibition booth with a minimum participation of 1 booth, and we will assist you with customized solutions for your special event and/or launch.
• Be a sponsor
  Sponsorship is an effective way of building brand awareness and sampling new products to trade visitors during INTRADE 2010. You can sponsor stages or lounges, or customize a sponsorship package which best suits your brand and products. For more details on sponsorship opportunities kindly contact intrade@qube.com.my.

How do we contact to participate?
For participation kindly contact the INTRADE 2010 Project Office at:-
Qube Integrated Malaysia Sdn Bhd
35-1 Jalan Tanjung SD13/1 Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: +603 6277 9973. Fax: +603 6277 3973.
Contact person: Lorela +6012-2783899

How do I find out who is exhibiting?
INTRADE 2010 is a general trade fair which features interesting export items in more than 20 industries, products and services. Visit the Online INTRADE 2010 Exhibitor Directory section on www.intrademalaysia.my which comes on live in September 2010. You will be able to search the directory in a variety of ways, including company name, brand name and product cluster.
On-site, pick up a copy of the INTRADE 2010 Show Guide with updated exhibitor information.
Plus, MATRADE's Incoming Buying Mission (IBM) team will be able to secure one-on-one business meetings with any of the Malaysian exhibitors at INTRADE 2010. Visit the Business Matching Services section on www.intrademalaysia.my which also comes on live in September 2010 to set up meetings and efficiently plan your time at the show.